Terms of Service

Last Updated: July 3, 2025

These Terms govern your access to, usage of all content, products and services available at www.rgbgeneralcontracting.com website (the "Service") operated by RGB General Contracting LLC ("us", "we", or "our"). Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

Service Description

RGB General Contracting LLC provides residential and commercial contracting services, including:

• Roofing installation, repair, and maintenance
• General contracting and construction services
• Property inspections and estimates
• Emergency roofing services
• Insurance claim assistance

Estimates and Pricing

Free Estimates

We provide free estimates for most roofing and contracting projects. Estimates are valid for 30 days unless otherwise specified.

Pricing

• All pricing is subject to change without notice
• Final pricing may vary based on project scope, materials, and site conditions
• Written contracts will specify exact pricing and terms
• Payment terms will be outlined in individual service agreements

Service Terms

Scheduling

• All appointments are scheduled during normal business hours unless otherwise arranged
• We will make reasonable efforts to arrive within scheduled time windows
• Weather conditions may affect scheduling and project timelines

Materials and Workmanship

• We use quality materials and provide warranties as specified in individual contracts
• All work is performed by licensed and insured professionals
• Permits and inspections are handled according to local regulations

Insurance and Liability

• RGB General Contracting LLC is fully licensed and insured
• Insurance information is available upon request
• Liability limitations are specified in individual service contracts

Third-Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party ("Third-Party Services"). If you use any Third Party Services, you understand that:

Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

Customer Accounts

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account. You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information, including SMS data, is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at www.rgbgeneralcontracting.com/privacy-policy/ to understand how we collect, use, and protect your information.

Payment Terms

• Service fees and project costs are due as specified in individual contracts
• We accept cash, check, and major credit cards
• Late payments may be subject to additional fees
• Payment schedules will be outlined in service agreements

Cancellation and Refunds

• Cancellation policies are specified in individual service contracts
• Refunds are handled on a case-by-case basis
• Materials ordered for specific projects may not be refundable

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by RGB General Contracting LLC. RGB General Contracting LLC assumes no responsibility for the content, privacy policies, or practices of any third party websites or services.

RGB General Contracting LLC shall also not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services. We advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Intellectual Property Rights

All content on our website and in our services, including text, graphics, logos, images, and software, is owned by RGB General Contracting LLC and protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Limitation of Liability

To the maximum extent permitted by law, RGB General Contracting LLC's total liability for any claims related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

Warranty and Guarantees

• Warranties are provided as specified in individual service contracts
• We stand behind our workmanship and materials
• Warranty terms vary by service type and scope
• Warranty claims must be reported promptly

Termination

We may terminate or suspend your access to our services immediately if you:

• Violate these Terms
• Fail to make required payments
• Engage in fraudulent or illegal activities
• Interfere with our business operations

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

• Severe weather conditions
• Natural disasters
• Government actions or regulations
• Material or labor shortages

Disclaimer

Our Services are provided "AS IS" and "AS AVAILABLE" basis. RGB General Contracting LLC and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement.

Neither RGB General Contracting LLC, nor its suppliers and licensors, makes any warranty that our Services will be error-free or that access thereto will be continuous or uninterrupted. You understand that you use our services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of New York. The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in New York.

Compliance and Regulatory Information

These Terms are designed to comply with applicable laws and regulations, including:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• Federal Trade Commission (FTC) guidelines
• New York State contracting regulations
• Local building codes and regulations

Changes

RGB General Contracting LLC reserves the right, at our sole discretion, to modify or replace these Terms at any time. If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect.

The notice will designate a reasonable period of time after which the new terms will take effect. We will try to provide at least 30 days notice prior to the effective changes.

If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective. Your continued use of our Services will be subject to the new terms.

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Acknowledgment: By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.